Privacy and Cookies Policy

BACKGROUND

Egrama, Your Reliable Store, with its registered office in Kumta, Karnataka, India (referred to as "Egrama," "we," "us," or "our"), operates an online e-commerce portal through the website www.egrama.com (hereinafter referred to as the "Portal").

Your privacy is of utmost importance to us. This Privacy Policy details the type of information collected, its usage, and disclosure on the Portal.

 INFORMATION WE COLLECT

As you use the Portal and its Services, we collect the following information:

Your Personal Information: When you sign up and register, we request your Personal Information, including your name, registered User Account details, email address, contact number, and address.

Payment Information: To facilitate purchases, we collect billing details during payment. Credit/debit card details are not stored on the Portal, adhering to third-party payment gateway privacy policies.

Cookie Policy: We use cookies to enhance your experience, track usage, and improve our services. Server logs may include IP address, browser type, and other non-personal information.

HOW WE USE YOUR INFORMATION

We use collected information for personalized communications, service-related messages, promotional outreach, and delivery facilitation. Additionally, we utilize data to enhance Portal quality, features, functionality, and security.

DISCLOSURE OF INFORMATION

Egrama does not sell or rent Personal Information. However, disclosure may occur under legal obligations or to resolve issues. We may disclose information if necessary to protect rights or comply with legal processes.

SECURITY OF YOUR PERSONAL INFORMATION

We employ reasonable technical measures to prevent loss, misuse, or alteration of personal information. All electronic transactions are encrypted, ensuring secure data transmission.

POLICY AMENDMENTS

This Privacy Policy may be updated periodically, and changes will be posted on the website. Users are encouraged to review the policy for updates.

THIRD-PARTY WEBSITES

Links on the website may lead to third-party websites with independent privacy policies. Egrama is not responsible for the practices of such websites.

UPDATING INFORMATION

Users are encouraged to inform us of any necessary corrections or updates to their personal information.

CONTACT

For questions about this privacy policy or the treatment of personal information, contact us at support@egrama.com.

GOVERNING LAW AND JURISDICTION

This Privacy Policy is governed by the laws of India, and disputes shall be resolved exclusively in the courts of Bangalore.

Thank you for choosing Egrama. Your privacy and trust are essential to us as we work towards a secure and enjoyable online shopping experience.

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